About us
At Horizons Homecare, we are proud to be a leading provider of homecare services, known for our commitment to enhancing the quality of life for our clients in their own homes. As we continue to grow and expand, we are excited to invite compassionate, dedicated individuals to join our passionate team of care professionals.
About the Role
What is the role?
This role is based at our office where you will also be at the front of our home, welcoming our amazing visitors in a loving and presentable manner. The Administrator plays a vital role in ensuring the efficient running of the office and business by providing administrative support. This position requires good organisational skills, attention to detail, and the ability to manage multiple tasks. The Administrator will work closely with various departments, handling inquiries, managing records, and assisting in the coordination of projects and daily operations. Being an Administrator essentially means you will know a little bit about everything and you will be a key professional in the operations of our family... but don't worry. Time and training is on your side!
What if i like a new role?
The great thing is, our Admins are basically "Masters of everything " and your role can and may change as your skills develop, or as the business requires it. You may find you have passion for a different role and if the opportunity allows for it, we'll always support our current staff to switch positions before looking to hire outside the company.
Duties
General Administration: Perform day-to-day administrative tasks, including managing correspondence, emails, phone calls and support with daily tasks.
Data Management: Maintain and update office records, databases, and filing systems (both electronic and physical).
Office Coordination: Organize meetings, prepare meeting agendas, and distribute minutes as required. Ensure office supplies are stocked and equipment is properly maintained.
Document Preparation: Draft and edit documents, reports, presentations, and spreadsheets as needed.
Customer Support: Serve as the point of contact for internal and external inquiries, ensuring timely and accurate communication.
Financial Administration: Assist in basic bookkeeping tasks such as processing invoices.
HR Support: Assist with onboarding new employees, maintaining staff records, and supporting HR processes.
Project Support: Provide administrative support for specific projects.
Team Assistance: Support other departments and team members with ad-hoc tasks as needed.
Qualifications
Previous experience in an office environment is essential; experience in a healthcare setting is advantageous.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both verbal and written, with a compassionate approach to personable interactions.
Proficiency in using office software.
Ability to work collaboratively within a team while also being self-motivated.
A commitment to maintaining confidentiality and adhering to ethical standards in care.
"When people join us they stay - and that says a lot for any industry! Our staff are happy because they are listened to, supported, and encouraged. That's a family".
If you would like to know more about the role or other opportunities at Horizons Homecare then please do feel free to get in touch with our local branch at: Blackpool@horizonshomecare.co.uk or feel free to phone us on 01253202922. We are always looking for amazing people to come and join our family - that could be you!