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Horizons Homecare is proud to announce the launch of its new volunteer roles , designed to help local communities across Blackpool, Fylde, Wyre , Lancaster, Morecambe (and surrounding areas) host events, activities, and social groups that bring people together and reduce loneliness. These volunteer positions will help strengthen Horizons’ growing network of community partnerships, supporting events and initiatives that make a real difference to elderly, disabled, and isolated people across the region. Supporting Local Events and Groups Every Month Horizons Homecare has long believed that great care extends beyond the home — it’s about creating connection, purpose, and belonging. Our carers, coordinators, managers and volunteers regularly support: Trinity Hospice Dementia Café  – offering companionship and dementia awareness sessions each month HOPE Community Care Hub  – supporting local people with advice, refreshments, and friendly conversation Singing for the Brain & Forget-Me-Not Events – helping individuals living with dementia reconnect through music and memory Alzheimer’s Society Fundraising Activities – from community raffles to sponsored walks and advice stalls at your local highstreets Local Church Talks & Presentations – including Marton United Reformed Church in Blackpool and other local church groups hosting inclusive, faith-friendly community events Empowering Homecare Volunteer roles to Make a Difference Horizons Homecare’s new Homecare Volunteer roles programme is open to anyone who wants to give a little time to make a big impact. Whether it’s helping serve tea and cake at a dementia café, chatting with guests at a social group, or assisting with fundraising activities, every volunteer plays an important role in creating a more connected, caring community. Volunteers will receive the same induction training and ongoing support that our staff receive, ensuring they can contribute safely, confidently, and in line with Horizons’ values of Compassion, Community, and Continuity. A Message from Our Directors “ Loneliness is one of the biggest challenges facing older and disabled people today. By empowering volunteers to work alongside our care team, we can extend the spirit of Horizons Homecare beyond traditional care — creating communities where people feel seen, supported, and valued. ”— Russell Crossley, Director of Horizons Homecare How to Get Involved If you’re passionate about making a difference in your local area, we’d love to hear from you. To learn more about volunteering opportunities or to host a community event in partnership with Horizons Homecare - visit our volunteer page

Talking to your parents about care can feel like stepping into a minefield. You might worry about how they’ll react. Will they feel hurt? Defensive? Let down? Will they see it as the loss of their independence and dignity? The truth is, this conversation doesn’t have to be difficult. At Horizons Homecare, we believe care isn’t just about ticking boxes and doing tasks. It’s about people being human, showing companionship, and dignity. It’s about supporting people with small things that make a big difference. Not taking over, but making life easier. Why Is This Conversation So Hard? Many people associate “care” with a loss of control. They picture clinical environments, nurses in uniforms, strangers taking over, and a shift from independence to dependence. But care at home isn’t about losing freedom, it’s about keeping it for longer. It can be such an important conversation to have and more often than not, we see people who call for help after an accident has happened or after they spot a loved one needing some support around the home. Care is a service that is better to have in place with minimal support than to require it urgently and not have it ready in place. Try Reframing the Conversation Instead of making it about “care”, try making it about: Well-being  – “I just want to make sure you’re happy and comfortable at home.” Helping with the little things  – “Wouldn’t it be nice to have someone pop in to help with making the bed and doing the washing?” Companionship  – “It would be great to have someone to chat with or go for a short walk with.” Peace of mind  – “This isn’t about now. It’s about making sure you have the right support if you ever need it.” The majority of people that need help at home (for whatever reason) have family that also have very busy lives, and they can't stop their own lives to become a carer. Even if that is possible, it can be an extremely difficult situation to try and be a family member and a carer simultaneously. Care Doesn’t Have to Be Clinical With Horizons Homecare, care isn’t just about personal support. It’s about enhancing life. We can help with: Companionship & social visits – Someone to chat with over a cup of tea. Light household tasks – Helping with the jobs that become trickier, like changing bedding or dusting hard-to-reach places. Support with daily routines – A little help in the mornings and evenings to make life that bit easier. Errands & outings – A friendly face to accompany them shopping, to appointments, or even for a walk in the park. Starting the Conversation Pick the Right Time A relaxed setting is best. Over a cuppa, during a walk - wherever they feel comfortable. Make It About Them – Focus on how care can support them, not take over. Listen – Their fears and concerns matter. Let them express how they feel. Take It Slow – There’s no rush. A trial visit can ease them into the idea. Care That Feels Like Family At Horizons Homecare, we don’t believe in rushed visits or unfamiliar faces. Our carers build real relationships with the people they support, ensuring care feels personal, friendly, and dignified. If you’re thinking about care for your loved one, we’re happy to chat - no pressure, just honest advice. 📞 Call us on 01253 202 922 or visit 🌍 www.horizonshomecare.co.uk  to learn more. 💬 Have you had this conversation with your loved ones? What worked for you? Share your experiences with us!

Providing Care at Home When caring for an elderly loved one, deciding how and where they receive care is never easy. Hospital care is often seen as the gold standard in emergencies, yet for older patients, hospitalisation can lead to unintended and serious consequences. Research shows that staying at home, when supported with the right care, can significantly improve outcomes and maintain quality of life. As someone who has witnessed the challenges of hospital care for the elderly, I know how important it is to weigh these decisions carefully. Hospitals are invaluable in emergencies, but for those who are frail, unable to feed themselves, or reliant on assistance to move, the hospital environment can present risks that are often overlooked. The Hidden Risks of Hospital Stays 1. Functional Decline: Studies suggest that up to 50% of older adults experience functional decline during a hospital stay, even when they recover from the illness that brought them there. Bedrest, lack of mobility, and the rigid routines of hospital care can cause a loss of muscle strength and physical fitness in as little as three days. For elderly patients, regaining this strength is far more challenging, often leading to long-term frailty. I’ve seen loved ones who entered hospital walking unaided, only to leave unable to get out of a chair without help. For many, this decline isn’t inevitable, it’s a consequence of the care setting. 2. Dehydration and Malnutrition: It’s heartbreaking but true: older patients often struggle to eat and drink enough in hospital. A 2017 study by Age UK found that 1 in 3 hospital patients over 65 were at risk of malnutrition. For those who can’t feed themselves, hospital staff, however dedicated, simply don’t have the time to assist every patient fully. Dehydration and malnutrition can have devastating effects—weakening the immune system, delaying wound healing, and even leading to confusion or delirium. At home, loved ones can ensure meals are tailored to preferences and delivered with patience and care, something hospitals often cannot provide. 3. Hospital-Acquired Infections: Hospitals are, by necessity, environments where infections such as pneumonia, urinary tract infections, and MRSA are more common. For elderly patients with weaker immune systems, this risk is significant. The National Institute for Health and Care Excellence (NICE) reports that older adults account for nearly 60% of hospital-acquired infections. I recall a relative who was admitted for a minor issue but left battling pneumonia which was contracted during their stay. While hospitals strive to minimise these risks, the reality is that staying at home often reduces exposure to these dangerous circumstances. 4. Emotional and Cognitive Decline: Hospitalisation can be deeply disorienting for elderly patients. It’s not uncommon for older individuals to develop hospital-acquired delirium, a state of confusion and agitation that can worsen existing conditions like dementia. Research shows that up to 30% of elderly hospital patients experience delirium, which can have lasting effects on cognition. I remember visiting a family friend who became withdrawn and confused during a hospital stay. Back home, surrounded by familiar faces and routines, they slowly returned to their usual self. Why Home Care Can Be Better: Caring for an elderly person at home isn’t without its challenges, but the benefits often outweigh the difficulties. 1. Personalised Attention: At home, care can be completely tailored to an individual’s needs. From preparing favourite meals to ensuring they stay hydrated, the small details that make a difference can be prioritised. Professional carers or family members can spend focused time that hospitals, due to staffing pressures, simply cannot match. For my grandmother, having someone sit with her during meals made all the difference. It wasn’t just about eating; it was about connection and ensuring her needs were truly seen and met. 2. A Familiar Environment: Being at home can reduce stress and anxiety, building better recovery and well-being. Familiar objects, smells, and routines help maintain a sense of normality, which is particularly important for those with dementia or other cognitive impairments. My grandfather, who had mild dementia, found hospital stays incredibly distressing. At home, he was calmer and happier, surrounded by the things and people he loved. 3. Lower Risk of Infections: Keeping an elderly person at home dramatically reduces their exposure to hospital-acquired infections. With proper hygiene and preventative care, the risk of infections like UTIs or pneumonia can often be minimised. 4. Emotional Well-Being: Nothing compares to the comfort of being cared for by loved ones. The emotional support provided at home fosters a sense of security and dignity that hospitals, despite their best efforts, can’t replicate. When Hospital Admissions Are Necessary: There are, of course, situations where hospital care is unavoidable and life-saving. Severe illnesses, injuries, or the need for specialised interventions may require admission. However, even in these cases, families can play a crucial role in advocating for the patient. Bringing in familiar items, maintaining communication with staff, and ensuring basics like hydration and mobility are prioritised can make a world of difference. Preventing Hospitalisation Through Proactive Care: Preventing hospital admissions begins with good planning. Regular health check-ups, managing chronic conditions, and ensuring a safe home environment can significantly reduce the likelihood of emergencies. Simple measures such as installing grab rails, removing trip hazards, and arranging regular home visits from healthcare professionals can help prevent falls or complications that often lead to hospitalisation. Additionally, investing in community support services or professional carers can provide peace of mind. With advances in telemedicine, many health concerns can now be managed remotely, reducing the need for hospital visits while still ensuring prompt medical attention. By focusing on preventative care and building a strong support network, families can help their elderly loved ones live healthier, more fulfilling lives at home, avoiding the risks associated with hospital stays wherever possible.

When it comes to arranging care for yourself or a loved one, many people assume that they must accept the care providers chosen by their local authority or care funders. This is not the case. Whether you receive funding through your local authority, NHS, Charity, or you are paying privately, you have the right to choose your own care provider. Yes there are 'recommendations' that will be provided to you by a social worker or similar social care professional, but these recommendations tend to be providers that are on or contracted to a local authority framework, and unfortunately that framework is based on accepting a contractual price per hour, set by the local authority which is ( according to the HomecareAssociation.org.uk ) much lower than what is required. Understanding Your Right to Choose The UK care system is designed to offer individuals choice and control over their care. This means you are not limited to providers suggested or contracted by local authorities. You can select a care provider that aligns with your specific needs, preferences, and values. Such as preferences to see the same carers, to have carers turn up on time and to have carers that you feel comfortable with. If you or your loved one requires homecare or care at home services, it is important to remember: The Choice is Yours:  Regardless of funding, you can choose a care provider that suits your needs. Personalised Care:  Companies like Horizons Homecare  offer tailored care plans that go above and beyond to ensure dignity, independence, and quality of life. Consistent Carers:  With private providers, you often have the benefit of consistent carers who take the time to know you and deliver compassionate, unhurried care. Although researching the providers and checking feedback is always key. Navigating the System: A Small Step-by-Step Guide We often find ourselves in a confusing situation where Dad, Mum, Grandparents etc are now being told they need care. One gentlement mentioned in a recent care assessment "We just always thought they were a bit forgetful. We didn't think they were struggling that much. Nobody thought they struggled. They hid it really well". Finding the right care for your loved one can feel overwhelming, especially when navigating funding and local authority processes. After all, nobody provides you with a step-by-step guide to help. So here are our clear steps to help you: Assess Your Care Needs:  Start by identifying what level of care is required. This may include personal care, companionship, dementia support, or more complex care needs like stroke or brain injury recovery. It's also worth remembering that the care can be as 'small' as having them help with jobs around the home. It also helps build trust with the carers, the company and helps you or your loved ones come to terms with more help when it is required. Start small, start right! Speak to Your Local Authority:  If you believe your care can be funded, request a needs assessment. This will determine whether you qualify for support. If you live in England you will not be entitled to funding if you have savings and capital in excess of £23,250. Explore Funding Options:  You may receive a personal budget, direct payment, or NHS Continuing Healthcare funding. All of these give you the flexibility to choose your own care provider. As an example, direct payment is generally funded through the local authority and is loaded on to your very own dedicated bank card for care. Your care provider invoices you, and you pay via direct payments. Research Providers:  Look for care providers who match your needs and values. Private providers, like Horizons Homecare , often offer greater flexibility and higher levels of personalised care. Ask the Right Questions:  When speaking with providers, ask about their carers, their approach to personalised care, visit durations, and how they ensure consistency and quality. Make an Informed Choice:  Once you’ve gathered information, choose a provider that gives you confidence and peace of mind. Funded Care and Personal Budgets If your care is funded by the local authority, you may receive a personal budget  or direct payment . These options give you the flexibility to manage your care funding directly and choose the care provider you prefer. You are not obligated to accept care from providers your local authority has pre-selected. Personal Budgets:  The local authority calculates your care budget, and you decide how it is spent. Direct Payments:  You receive the funds directly, empowering you to hire a provider like Horizons Homecare . NHS Continuing Healthcare:  For those with complex medical needs, the NHS may fully fund care, giving you the freedom to choose the provider you trust most. Why Choosing the Right Provider Matters The choice of care provider can make a significant difference to your or your loved one’s quality of life. The right provider ensures that care is not only professional and reliable but also compassionate and tailored to individual needs. With Horizons Homecare , you get: Consistent Carers:  Familiar faces who understand your routine and build trust. Full Visit Duration:  Carers who stay for the entire visit without rushing or cutting corners. Personalised Care Plans:  Designed around your specific needs, values, and preferences. Highly Trained Staff:  Our carers are chosen for their personalities, values, and commitment to high-quality care. Flexibility and Control:  Whether you require short visits, longer stays, or 24/7 care, we adapt to your needs. Overcoming Common Misconceptions Many people feel they are locked into local authority decisions or are unsure how to use personal budgets or direct payments. Here are some misconceptions we want to clear up: "I can’t choose a private provider if I’m funded."  — You absolutely can! Personal budgets and direct payments exist to give you that choice. "Switching providers is too complicated."  — It’s easier than you think. Providers like Horizons Homecare  can guide you through the transition process step-by-step. "Private care is too expensive."  — Funding options like direct payments mean you can access quality care without added financial strain. How Horizons Homecare Supports You At Horizons Homecare , we aim to make the process of choosing and arranging care as simple and stress-free as possible. From the moment you contact us, we: Listen to Your Needs:  We take the time to understand what matters most to you or your loved one. Explain Your Options:  Whether you’re funded or paying privately, we explain how you can access our care. Create a Personalised Plan:  We work with you to design a care plan that prioritises comfort, independence, and dignity. Support the Transition:  If switching providers, we handle the process with minimal disruption to you or your loved one. Your Care, Your Choice The power to choose is yours. You do not have to settle for a provider that does not meet your needs. Whether your care is funded or privately paid, you deserve the very best. Horizons Homecare  is here to deliver the high-quality, compassionate care you and your loved ones deserve. Contact Us Today Take the first step in choosing a care provider who puts your needs first. Call us on 01253 202 922 or visit www.horizonshomecare.co.uk  to learn more about our services. Your care. Your choice. Your peace of mind.

Imagine a world where you need help with daily tasks, but support isn't readily available. A world where hospitals are overcrowded, and social care is underfunded and understaffed. This isn't a dystopian nightmare; it's the reality facing many people in the UK today. A recent report by the Care Quality Commission (CQC) paints a concerning picture of the state of care in England. The report highlights a growing demand for social care, with a significant number of people not receiving the timely support they desperately need. This lack of provision is putting a strain on the entire care system, from hospitals to residential care homes. One of the most alarming findings of the report is the growing inequality in care provision. People with dementia are particularly vulnerable, often facing a postcode lottery of care quality. The CQC has pledged to develop a cross-sector dementia strategy, but the question remains: will it be enough? The impact of underfunded social care is felt not just by those who need it most, but also by their loved ones. The report shines a light on the everyday struggles of unpaid carers, many of whom are facing mounting pressures. These carers are the backbone of the care system, yet they often feel unsupported and overwhelmed. Horizons Homecare is committed to providing high-quality care to our clients. We believe that everyone deserves to live with dignity and independence, regardless of their age or condition. Horizons Homecare also believes that the current standard of care is at an all time low and the time for improvement is now. More funding is required from central Government and more of that money needs to be distributed to the local authorities with an aim to raise the standard pricing structure because it just isn't enough. The findings of the CQC report make it clear that the entire care system is in urgent need of reform. We urge the government to take immediate action to address the funding crisis in social care. We also call for a renewed focus on equality, ensuring that everyone has access to the care they need. Together, we can create a better future for those who need care the most.

As we approach autumn, the UK Health Security Agency (UKHSA) and NHS have released updated guidance for the COVID-19 vaccination campaign for 2024. The vaccine rollout, starting in October, will prioritize individuals aged 65 and over, residents in adult care homes, and those aged six months and over who are in clinical risk groups. These groups are eligible to receive the COVID-19 vaccine, with the option to receive the flu vaccine simultaneously. The importance of vaccination within the social care sector cannot be overstated, especially as the colder months approach. For those working in or receiving social care, the risks posed by COVID-19 remain significant, making it vital to stay protected through vaccination. Social care providers are urged to actively encourage vaccine uptake among both staff and clients. This effort will not only protect the most vulnerable but also help maintain essential care services during the winter months when healthcare systems are traditionally under more strain. In addition to promoting vaccinations, care providers should reinforce strong infection control measures. Even with vaccination, preventing the spread of COVID-19 within care environments remains crucial. Providers are also encouraged to review and update their business continuity plans to ensure they can respond effectively to potential disruptions caused by the pandemic during the winter season. The vaccination program is part of a broader strategy to safeguard public health and support the resilience of health and social care services. By taking proactive steps, including vaccination, infection control, and robust planning, we can help mitigate the impact of COVID-19 in the months ahead. For more detailed information and guidance, visit the Homecare Association's official page (https://www.homecareassociation.org.uk/resource/covid-19-autumn-vaccination-guidance.html). Links: vaccination booking service autumn vaccination guidance COVID-19: Green Book, Chapter 14a

A New Report Highlights Potential to Fund 10,000 Additional Full-Time Carers by 2035 A groundbreaking report by health-tech company Lilli reveals that adopting lifestyle monitoring technology in social care could free up to two million bed days across the UK, providing much-needed relief for the NHS and social care systems. The report, titled “From Passive to Proactive: How Monitoring Technology Can Help to Solve the Health and Social Care Crisis,” estimates that this innovation could save the NHS a staggering £1.2 billion. Lilli’s research draws on data from various local authorities already implementing AI-driven monitoring technology to address the increasing care demands and ongoing social care crisis. This technology, which monitors daily behaviours such as movement, eating habits, and bathroom use, offers a new approach to care—alerting professionals to significant changes in health before they escalate to the point of requiring hospitalisation. Reducing Hospital Admissions and Preventing Crises One of the critical areas highlighted in the report is the potential to reduce hospital admissions related to Urinary Tract Infections (UTIs). Early detection through lifestyle monitoring can help prevent UTIs from advancing to more serious stages, which often result in emergency hospital care. The report also underscores the importance of improving hospital discharge processes. With earlier discharges enabled by the technology, Lilli estimates the NHS could free up 2.3 million additional bed days, generating savings sufficient to fund the salaries of 2,000 nurses over the next decade. A Vision for 2035: Freeing Up Carer Time and Improving Care Capacity Looking ahead to 2035, Lilli’s analysis indicates that widespread adoption of this technology could free up to 94 million hours of carer time, creating the capacity to provide care for an additional 18,000 people. By enabling longer periods of independent living at home, councils could save up to £3 billion—enough to fund 10,000 additional care workers. Moreover, the report highlights the significant health benefits for individuals facing delayed discharges. Prolonged hospital stays often lead to an increased risk of infections, adverse drug reactions, and readmissions. By reducing these delays, the technology would not only alleviate pressure on the NHS but also improve health outcomes for thousands of patients. A Call to Embrace Technology in Social Care Kelly Hudson, CEO of Lilli, emphasised the urgency of embracing technology in the sector: "Right now, the people who need care are not getting the help that they should, and the problem will only get worse as the population ages. The numbers in this report speak for themselves. The savings and productivity figures highlight the profound difference that an investment in technology now would have, not just on the system, but on the lives of people up and down the country." Real-Time Impact on Local Authorities Local councils in Islington, Nottingham, and Reading are already using Lilli’s lifestyle monitoring technology, demonstrating the practical benefits of this approach. Rebecca Andrew, Service Improvement Manager from Nottinghamshire County Council, shared her experience: "The rollout of remote monitoring technology across Nottinghamshire allows our social care staff access to real-time data, providing insights into a person’s behaviour over time. This helps us build a clear picture of their needs and allows us to act quickly, preventing crises and reducing ambulance call outs and hospital admissions." As the report indicates, the integration of this technology into social care systems could be transformative, offering a sustainable solution to the growing pressures on care services. By acting now, councils and health providers can future-proof their services, ensuring better care for vulnerable populations while easing the financial burden on the NHS and local authorities.

Horizons Homecare, an innovative care provider known for its compassionate and reliable service, is excited to announce its Grand Opening Event. The celebration will take place on Saturday, 20th July at the new Blackpool location: 11 Birley Street, Blackpool FY1 1EG, formerly known as 'The Travel Lounge'. The whole community is invited to join in for a day of festivities, including free cakes and nibbles. The aim of the day is to get to know the local community, local business owners and local health & social care professionals and start building collaborative working relationships. Having officially opened the doors in May 2024, Horizons Homecare is already making positive waves in the local social care sector. Their mission is to deliver care that prioritizes continuity, reliability, and a personal touch that sometimes feels as though it can be missing from peoples care. By assigning regular carers at regular times, the provider ensures that their clients receive consistent, high-quality care from familiar faces "because having loving friendships is what makes the world a better place" says James Galler - Director of Horizons Homecare. The husband-and-wife team, James and Holly Galler, are passionate about transforming the care experience. "No longer will people have to put up with random carers turning up to their door, no longer will people have to worry about the time they will arrive, and no longer will they have uncertainty," says James Galler. Horizons Homecare is committed to creating long-lasting relationships with clients, providing peace of mind for clients and loved ones through dependable and reliable care. The provider has settled for it's office in Blackpool because they are passionate about seeing the town centre of Blackpool thrive on new exciting and innovative businesses. James Galler also mentions "The decision to open in the town centre was because we love Blackpool and seeing the high street thrive is really exciting, but it is also a perfect central location for where we wish to cover for our care services. Being in Blackpool allows us to cover every town with an 'FY' post code without having our care staff having to travel hours each day". Horizons Homecare is built on a foundation of family-oriented values and kindness. "We believe we can teach people the skills required to care, but we can't teach someone how to be kind and caring," says Holly Galler, co-founder of Horizons Homecare. This philosophy guides our hiring process, ensuring that every member of our team embodies the compassion and dedication we hold dear. Event Details Date: Saturday, 20th July Time: From 11:00am to 17:00pm Location: 11 Birley Street, Blackpool FY1 1EG The local business looks forward to welcoming you to the Grand Opening Event. Feel free to come meet the team, learn more about their services, and enjoy some delicious treats. RSVP: Facebook Event Horizons Homecare is dedicated to providing superior social care services in Blackpool, the Fylde coast and Wyre. With a focus on continuity of care, punctuality, and genuine compassion, we strive to enhance the quality of life for our clients. For more information, please visit www.horizonshomecare.co.uk or call us at 01253 202 922.

Can high-quality care solve hospital discharge problems? In a detailed analysis by the Homecare Association, Horizons Homecare presents a comprehensive view on the state of homecare during hospital discharge, underscoring the indispensable role of private care providers. The findings align with the Homecare Association (HCA)'s recent report, “Expecting the Unexpected: Homecare Providers’ Views of Hospital Discharge,” which surveyed numerous leading care providers. The report reveals significant contention at the point of hospital discharge, particularly when NHS capacity pressures lead to early discharges without adequate specialist support, medication, and mental health services in place. This situation has put immense pressure on care providers, with 67% of respondents reporting increased demands to accept patients discharged quickly, despite over two-thirds having unused capacity. Private homecare such as Horizons Homecare emerges as a critical solution to these challenges. It offers a client-centered approach that can relieve the strained relationship between commissioning authorities and care providers, making the system more efficient. Horizons Homecare emphasizes the importance of tailored, compassionate care, which is increasingly sought after. According to the report by the Homecare Association, 34% of respondents noted a rise in enquiries for private or self-funded care over the past six months, indicating a shift towards private care due to its flexibility and speed. Much of the report also focuses on the state of commissioned care. Commissioned providers, those contracted to the NHS or local authorities, face stagnating fee rates and declining direct communication with patients and their families over discharge care plans. This has led to dissatisfaction among both patients and providers alike. Horizons Homecare addresses these issues by championing rapid care assessments and implementation. Recognizing the urgency of support post-hospital, they typically assess and offer a care package within a few days of first contact. This approach ensures that clients receive the necessary support during the vulnerable post-hospital period, whether for short-term or long-term care needs. Assessment delays are a major challenge identified by the report, contributing significantly to hospital discharge delays and impacting ongoing patient care. Horizons Homecare’s commitment to rapid assessments aims to mitigate these delays, enhancing patient outcomes and supporting the HCA’s calls for comprehensive discharge care planning. Another critical finding is the rising incidence of avoidable hospital readmissions, with 40% of respondents noting this trend. Issues such as premature discharge and lack of access to specialist support services, including mental health and physiotherapy, are major contributors. Horizons Homecare’s tailored care approach aims to reduce re-admissions by ensuring regular meals, sleep, medication, and opportunities for social engagement and community involvement through their regular social client parties/events. The innovative events regularly hosted by Horizons Homecare exemplifies this approach. It connects clients with community activities and interests, supported by trained carers, thereby addressing not just physical health but also social and mental wellbeing. This holistic view of care aligns with the report’s suggestion that comprehensive support can significantly reduce hospital readmissions. In conclusion, Horizons Homecare highlights the potential of private homecare to address the issues faced by commissioned care providers and improve overall care outcomes. By focusing on tailored, client-centered care, they aim to provide a sustainable solution that enhances long-term independence and wellbeing for patients. How can Hospitals Discharge Coordinators Refer to Horizons Homecare? Fill in our Care Enquiry form here Email our branch at: Blackpool@horizonshomecare.co.uk Call the office: 01253 202 922 What does a Hospital Discharge look like with Horizons Homecare? Our process for Hospital Discharge admissions are completed via an appointment/rapid-assessment with the professionals involved in a patients care and the patient themselves whilst in Hospital. If a package of care is agreed, the Coordinators will complete a care plan and assign the patient their very own care team within a couple of days and liaise with Hospital Discharge Coordinators to get the client home to a safe, holistic care package.

What costs are typically involved? When searching for care services to support yourself or your loved ones, it's crucial to understand both the services offered and the associated costs. While exploring care options, it's important to consider all financial aspects as each provider and care home can vary greatly. Here are some examples from some homecare providers: Higher charges for 'peak' time care visits Higher charges at weekends Charging for an hour, but only providing 10-30 minutes of care Advertising 'from' prices, but charging more when the care service involves certain aspects of care such as personal care Travel charges in addition to the normal rates How much is Care at Home? The Homecare Association’s new calculation for the Minimum Price for Homecare in England is £28.53 per hour, effective from April 2024, when the UK’s statutory National Living Wage increases. This can be viewed here. Source: Homecareassociation.org.uk How much is a Care Home? The cost of a care home varies according to where you live in the UK. If you are paying for your own care, the average weekly cost of a residential care home in the UK is £1,160, while average fees at a nursing home cost £1,410 per week. For self-funders, the monthly average cost of residential care is £4,640, which is £60,320 a year. Those paying for their own nursing care in a care home an expect to pay an average of £5,640 a month, equating to £73,320 a year. The costs do vary from each care home and our research indicates it can start from £980 to £1645 per week for residential care. Nursing care is more expensive than residential care and care homes that offer specialist care, such as dementia care, tend to charge a higher fee. Source: CareHome.co.uk (here) Navigating the complexities of funding care can be challenging, and it may not always be clear where to find the necessary information. At Horizons Homecare, we provide comprehensive guidance to help you understand the various financial support options available to you. Our resources are designed to simplify this complex area and assist you in making informed decisions about funding your care. For more information and support, Contact us. Funding and financial support Investigating your options for government financial support through your local authority social services, charity organisations or NHS funded care is a great place to start. There are a few options for receiving financial support (if you qualify). You may be entitled to funding via your local authority. Anyone who requests public funded social care must undergo a needs assessment and a means test, and only those with highest needs and the lowest financial assets are likely to receive support. However, we have found that the assessments change over time and it is more likely that you will receive funding depending on the amount of money and/or assets you have. For more information, please contact your local authority or search your local authority's website. Another option is funding via the NHS (Continuing Health Care). To qualify for Continuing Healthcare funding, it must be proven that you have a 'primary health need'. This means that your care requirements are primarily for healthcare, rather than social or personal care needs. This is usually judged via a two-step assessment process; a Checklist followed by a Full Assessment. A full assessment is usually triggered when an individual 'passes' a screening stage using the Continuing Healthcare Checklist. The assessment will be coordinated by the CHC team at your local NHS Integrated Care Board (ICB), or a third party who have been commissioned to do this on their behalf. No need to panic, this is something we can help you access when you are one of our clients. Although the processes can take a long time, if accepted you should also be entitled to backdated payments from when your care started. How much do Horizons Homecare charge? Our goal is to make the financial side of care as easy as possible to manage. We will almost certainly be the cheaper alternative to a Care Home and in most cases, we are the cheapest provider when it comes to higher quality care in your own home! Our competitors charge between £32 - £39 per hour, and we are definitely cheaper than that! Horizons Homecare charges explained: We don't have any 'hidden costs' No higher rates for 'peak' times We don't charge more for weekend visits We don't charge you mileage (unless travel is required during a care visit) We will never charge you for a full visit and stay for a lesser amount of time. Speak to Horizons Homecare - We are only a phone call away! Enquire We'll visit you Care starts It is that simple.

Horizons Homecare, a new and innovative care provider, has officially opened its doors in Blackpool this May. Located at 11 Birley Street, Blackpool FY1 1EG, in the former premises of 'The Travel Lounge', Horizons Homecare is set to revolutionize the way social care is delivered in the community. Horizons Homecare distinguishes itself by offering regular carers at regular times, ensuring that clients receive consistent and reliable care. The company's unique employment philosophy focuses on hiring individuals who embody family-oriented values and traits of kindness. “We believe we can teach people the skills required to care, but we can't teach someone how to be kind and caring,” says Holly Galler, co-founder of Horizons Homecare. The husband-and-wife team, James and Holly Galler, bring a deep passion for helping people in the right way. "No longer will people have to put up with random carers turning up to their door, no longer will people have to worry about the time they will arrive, and no longer will they have uncertainty" says Mr Galler. Horizons Homecare is committed to building long-lasting relationships with clients through continuity of care and a personal touch that has been missing in the industry for too long. "It can be normal for a carer to be taken away from a client if they are deemed to be getting 'too close,'" explains Holly Galler. "We don't operate like that. We want our team to become close to our clients – after all, if you care for them like you care for your own mother or father, you are going to provide an unparalleled level of service." James Galler, who oversees the operational aspects of Horizons Homecare, emphasizes the company's commitment to affordability. "Our market research indicates that our high-quality care competitors charge between £32 and £39 an hour. We can guarantee we are cheaper." By offering exceptional care at competitive prices, Horizons Homecare aims to make quality home care more accessible to more families in Blackpool. Mr Galler added “We opened Horizons Homecare with a vision to provide a service we could be proud of. A service that doesn’t operate on a task basis, a service that stays for the length of the visit. No more rushing in and rushing out. We want our clients and their families to have complete peace of mind. We know how daunting it can be wondering if the carers have turned up, who turned up and whether they stayed or not” About Horizons Homecare Horizons Homecare is dedicated to providing superior social care services in Blackpool. With a focus on continuity of care, punctuality, and genuine compassion, the company strives to enhance the quality of life for its clients. For more information, please visit: www.horizonshomecare.co.uk or call them on 01253202922.

Blackpool, UK – May 29, 2024 – Horizons Homecare, a pioneering care provider known for its continuity of care and compassionate service, is thrilled to announce a special offer for new clients. All new clients who begin their care services in June or July will receive the exclusive 'Family' discount, which will be applied forever. A Commitment to Affordable, High-Quality Care As part of their ongoing commitment to making high-quality home care accessible, Horizons Homecare's 'Family' discount aims to provide significant savings for new clients. This permanent discount underscores the company's dedication to supporting families and individuals in the Blackpool community by offering reliable and affordable care services. Need Care? A New Provider? Some Help Around the Home? Horizons Homecare believes in treating every client like family. With this offer, new clients can experience the unmatched level of service that comes from regular carers at regular times, promoting a sense of trust and continuity. The company's philosophy is rooted in finding carers who have family-oriented values and kindness traits, ensuring that every client receives care with compassion and respect. Why Choose Horizons Homecare? Continuity of Care: Regular carers who understand your needs and routines. Punctuality: Reliable and timely service to fit your schedule. Family Values: Carers who treat you like their own family. Affordable Rates: Competitive pricing as standard, and with the new 'Family' discounts during June and July of 2024, the company will also be amongst the cheapest. About Horizons Homecare Horizons Homecare is dedicated to offering superior social care services across Blackpool and beyond. With a focus on continuity of care, punctuality, and genuine compassion, the company strives to enhance the quality of life for its clients. For more information or to take advantage of the 'Family' discount offer, please visit www.horizonshomecare.co.uk. Contact: Email: Blackpool@HorizonsHomecare.co.uk Phone: 01253 202 922 Website: www.horizonshomecare.co.uk For further enquiries or to arrange a consultation, please contact our