Homecare.co.uk
10/10
“Horizons Homecare recently took over for my grandma and I am so happy they did. The difference in care to previous care is amazing. My grandma is much happier. The carers are lovely, they are punctual which creates a rel...”
CQC Regulated Provider
5.0·
27+ families reviewed us
Live Happily at Home withCompassionate Care
From Home Help to Complex Care. We guarantee you will receive the same carers that arrive on time, every time.
Not happy with your current provider? See how switching care can be simple and safe.
Find Care in Your Area
Enter your location to check our service availability
Popular locations:
Try a postcode like FY1, FY8 or LA3
Need urgent care?Call our 24/7 advice line for immediate assistance
Switching Support
Not happy with your current care provider?
If care quality, communication, or reliability is not where it should be, we can help you switch safely with a clear transition pathway and continuity checks.
Quick reassurance
- - No-obligation advice before you decide
- - Planned handover focused on continuity
- - Early review points to confirm quality
Trustpilot
Rated Excellent
Rated Excellent on Trustpilot
Google Reviews
5.0/5
5-star Google rating
Yell
Top rated
Rated on Yell.com
Industry Recognition
Top 20 Provider
Recognised for quality homecare delivery and client outcomes.
Our Services
Comprehensive Care Solutions
From personal care to specialized dementia support, we provide the full spectrum of home care services tailored to your unique needs
Personal Care
Compassionate support with daily activities including bathing, dressing, and medication management.
Learn moreCompanionship
Meaningful social interaction and emotional support to reduce isolation and enhance wellbeing.
Learn moreLive-in Care
24/7 dedicated care in the comfort of your own home with consistent, familiar caregivers.
Learn moreRespite Care
Temporary care support giving family caregivers a well-deserved break when needed most.
Learn moreDementia Care
Specialized support for those living with dementia, focusing on dignity and quality of life.
Learn moreEnd of Life Care
Compassionate palliative care ensuring comfort and dignity in life's final chapter.
Learn moreNot sure which service fits?
Book a free 20-minute call with a care advisor
No pressure, no obligation — just clear guidance on what's right for your family's situation.
Simple Process
Getting Started is Easy
We've streamlined our process to get you the care you need quickly and efficiently
01
Care Assessment
Free assessment to understand your needs and preferences
02
Personalized Care Plan
Tailored support plan developed with you and your family
03
Meet Your Care Team
Introduction to your small, consistent team of caregivers
04
Ongoing Support
Regular reviews and 24/7 support to ensure quality care
Ready to begin? Get your free assessment.
A quick chat with a local advisor to understand your needs — no cost, no obligation.
Our Core Values
Everything we do is guided by four simple promises
Continuity
The same trusted carers, every visit
Kindness
Compassionate care that feels like family
Punctuality
Carers who arrive on time, every time
Family
We become part of your family
Want to know more about who we are?
Meet the team, see our regulated rating, or read what makes us different.
35,000+
Care Hours Delivered
Verified via Nourish Care
98%
Visit Completion Rate
Nourish Care data
< 1 min
Average Arrival Variance
Carers arrive on time
0
Missed Visits
Zero missed visits
Making the Right Choice
Why Choose Home Care Instead of a Care Home?
Home care allows people to remain in familiar surroundings while receiving professional support on a more tailored approach. Visits can range from just 30 minutes a day to 24 hours a day.
Home Care
£23 – £33.50 per visit
From £23 to £33.50 per visit. With Horizons: no peak rates, no travel charges, no complex care surcharges.
- ✓ Stay in your own home
- ✓ Flexible — 30 minutes to 24 hours
- ✓ Same carers who know your routines
- ✓ Tailored to your individual needs
Residential Care
£850 – £1,200 per week
Up to £1,800/week for nursing support. Annual costs can reach £45,000–£75,000 or more.
- – Requires relocating from home
- – Fixed schedules, shared staff
- – Less personal continuity
- – Accommodation costs included
Home care is more cost-effective and offers greater flexibility. Funding options include local authority support, direct payments and NHS Continuing Healthcare. Most importantly, staying at home preserves comfort, routine and emotional well-being.
What Families Say
Real Stories from Real Families
Hand-picked testimonials and live reviews from families we've helped across Blackpool, Lancaster, and the Fylde Coast.
"The care team has been absolutely wonderful with my mother. They treat her with such dignity and respect. The small, consistent team means she's built real relationships with her carers."
Margaret Thompson
Blackpool
Live Reviews
Live Reviews From Trusted Platforms
Verified reviews pulled in real time from Trustpilot, Google, and homecare.co.uk.
Horizons Homecare is rated 5 out of 5 based on 27 reviews across Homecare.co.uk (10/10, 27 reviews).
Homecare.co.uk
10/10
“Excellent standard of care received, carers matched to father-in-law's personality and interests so made them feel more like friends than actual caregivers. Would highly recommend it if you want amazing and personable ca...”
Homecare.co.uk
10/10
“The staff are amazing with my friend, I have seen a huge improvement in them mentally, knowing what they have been through and how difficult it has been finding the right home care this has amazed me! It has eased my wor...”
Homecare.co.uk
10/10
“Very good communication and customer service, extremely happy with the quality of care received, the entire process was clear and I was kept updated from start to finish. Staff are also very friendly, knowledgable, and p...”
Homecare.co.uk
10/10
“From our initial call to starting our care Horizons couldn't have been more helpful. They made us feel safe and calm in one of our most difficult times. They have allowed me and my family to take quality time with our gr...”
Homecare.co.uk
10/10
“We started using horizons in may 2024 and really wish that we had used them earlier. Nan has had nothing but good words to say about her team and her experience, which is rare because she used to complain all the time ab...”
Homecare.co.uk
10/10
“They came to visit me and Mum to talk about how they could help. The problem was that we always had a care provider but we really wanted to move because we were really unhappy. The carers were so nice and gave us lots of...”
Homecare.co.uk
10/10
“If I could shout to the world about how caring and professional the Horizons team are I would. Mum and Dad have had problem after problem with both of their previous care companies and in all fairness we all thought movi...”
Homecare.co.uk
10/10
“Horizons Homecare recently took over for my grandma and I am so happy they did. The difference in care to previous care is amazing. My grandma is much happier. The carers are lovely, they are punctual which creates a rel...”
Homecare.co.uk
10/10
“Excellent standard of care received, carers matched to father-in-law's personality and interests so made them feel more like friends than actual caregivers. Would highly recommend it if you want amazing and personable ca...”
Homecare.co.uk
10/10
“The staff are amazing with my friend, I have seen a huge improvement in them mentally, knowing what they have been through and how difficult it has been finding the right home care this has amazed me! It has eased my wor...”
Homecare.co.uk
10/10
“Very good communication and customer service, extremely happy with the quality of care received, the entire process was clear and I was kept updated from start to finish. Staff are also very friendly, knowledgable, and p...”
Homecare.co.uk
10/10
“From our initial call to starting our care Horizons couldn't have been more helpful. They made us feel safe and calm in one of our most difficult times. They have allowed me and my family to take quality time with our gr...”
Homecare.co.uk
10/10
“We started using horizons in may 2024 and really wish that we had used them earlier. Nan has had nothing but good words to say about her team and her experience, which is rare because she used to complain all the time ab...”
Homecare.co.uk
10/10
“They came to visit me and Mum to talk about how they could help. The problem was that we always had a care provider but we really wanted to move because we were really unhappy. The carers were so nice and gave us lots of...”
Homecare.co.uk
10/10
“If I could shout to the world about how caring and professional the Horizons team are I would. Mum and Dad have had problem after problem with both of their previous care companies and in all fairness we all thought movi...”
Hover to pause
Switching Care Providers
A Clear Pathway for Safer Switching
Built for service users and families who need better support without unnecessary disruption.
How switching works
Assessment, transition plan, handover, and continuity checks designed around your loved one.
Step 1
Care assessment
We listen to concerns and review what must stay consistent from day one.
Step 2
Transition plan
A practical plan is built around routines, safety, medication prompts, and family communication.
Step 3
Handover and onboarding
We coordinate key details to reduce disruption and avoid repeating unnecessary steps.
Step 4
Continuity checks
Early quality reviews confirm reliable visits, familiar carers, and rapid issue resolution.
“We finally had consistent carers”
The switch was calm and well organised. We had clear communication throughout and the carers actually got to know Mum.
Family member, Blackpool
Your loved one’s routine stays intact
We assign a small, familiar team from day one and run early quality checks so nothing gets missed during the transition.
How we manage every handover
Trusted by families across Lancashire
Rated Excellent on Trustpilot with strong Google reviews — verified independently by families who have made the switch.
Trustpilot · Google · homecare.co.uk
Free call back
Thinking about switching? Let's talk.
Leave your details and a local advisor will call you back at your preferred time — no obligation.
Ready to switch?
Check if we can switch you in 60 seconds
Answer a few quick questions and we'll confirm we can take you on, with a clear plan for a safe transition.
- No obligation — just clarity
- Takes under 60 seconds
- We'll call you back the same day
Free Care Quality Checker
Is Your Current Care Good Enough?
Answer a few quick questions to spot the signs that your loved one may need better care.
Spot the Signs
Could your loved one benefit from care at home?
Answer 43 quick questions across 6 areas of daily living. It takes around 5 minutes and helps you understand whether extra support at home could make a difference.
Free & confidentialNo obligationInstant results
“We don’t just provide care — we become part of the family”
Free Advice Line Available
Need Guidance on Care Options?
Our expert advisors are here to help you navigate care choices, funding options, and answer all your questions - completely free and with no obligation.
Open 7 Days
Mon-Fri 8am-6pm, Weekends 9am-5pm
No Obligation
Free, confidential advice with no pressure
Expert Guidance
Trained advisors with years of experience