Our Staff

Professional, empathic, trusted... Our Family

Why (we believe) our staff are the best...

When we are recruiting for our care services, whether that would be for an office position or a care position in the community, we dive into a persons experience and work history through in-depth references - However, the decision to employ them lies with WHO they are, rather than what they know because of the following quote; "We believe you can give somebody the skills to be an outstanding carer, but you can't teach someone to care" - James Galler CEO

All of our staff go through a difficult selection process to ensure we don't just employ everyone who applies for a job. We select them based on their personal values, ethics and ethos in care. We understand that we are only as good as the people we employ.

" You are born to care. It cannot be taught "

James Galler - CEO

Find the very best people

Give them an opportunity

Pay them well and recognise their hard work.

Safe recruitment, safe care standards...

The staff selection process and safety checking:

- Make sure each individual is not only DBS checked, but enhanced and Barreds checked
- Get information back from all Health & Social care previous roles and employers
- Get multiple references from previous employers and Character references
- 1 CV check, 1 Phone screen, 1 Interview, 1 Week training, Shadowing
- Random and unanounced mentoring on-the-job visits for quality assurance

Continuous professional development (CPD)

The staff selection process and safety checking:

After a verbal survey at one of our company meetings, we learnt that the vast majority of Horizons Homecare employees would like to be continously upskilling themselves through different forms of qualification and experience. That's why we have a large emphasis on consistently offering NVQ/QCF training and nursing-delegated skills sessions for our staff.

Three simple steps to using Horizons Homecare

1. Get in touch with us

Have a no obligation, confidential, conversation with one of our care experts to discuss your needs. We will ask questions about you or your loved ones and hopefully we will book the next stage.