Transforming local care standards, together.
The impact of care...
In our local community, we see the profound impact that quality care (or the lack of it) has on people’s lives. All too often, care is plagued by inconsistency: carers who arrive late, don't turn up, or rush through visits, leaving clients feeling neglected. Confusing billing with unexpected extras adds further frustration for families already under stress.
If we consider that the majority of people will be involved in care at some point in their lives, either via directly needing care services or having a loved one that needs care - then we believe that we all have a role to play in ensuring the standards are higher.
We are more than just a care company
"Our goal is to support our local communities by ensuring people who may be classed as 'vulnerable' have the same opportunities to socialise and have fun in protected environments."
"After COVID we saw that many people, specifically the elderly and disabled adults were showing more signs of loneliness - so we made it our mission to support them. Whether they are a client of our or not. Our duty is to those people, and that's why we put such a large emphasis on supporting our local communities in every way we can"
Information on our Volunteer roles at Horizons Homecare.
Why do Horizons Homecare have Volunteers?
Because we support our local communities in many ways, we come across lots of wonderful people who genuinely just want to help and support our community. These people may already volunteer at the local hospital, hospice, dementia groups, elderly clubs etc - equally, some of our ambassadors are just normal people (with brilliant values) that want to help in their community.
What do Volunteers do at Horizons Homecare?
We actively volunteer our own Coordinators, HCAs, Managers and Volunteers to support our local community events. These events can be run by local groups that we support, and they can even be our own events in the community.
Our Ambassadors will help fundraise for local and large charities, support a wide variety of events in the community and much more. One day could be supporting Alzheimers Society and the next day could be singing and dancing in a local group. Our Ambassadors are also given Horizons branded goodies, such as polo-shirts, jackets/fleeces, our lanyard and ID badge and more.
Do Volunteers get paid and how does it work?
Put simply, you let us know when you want to Volunteer. You aren't contracted to Horizons Homecare and therefore the role is completely flexible to you and your needs. You let us know when you are available to volunteer and we'll book you in - No minimum hours needed. However, we do offer to financially compensate you in the event that your efforts leads to us gaining a client or a member of staff (via a referral form) - you can choose to keep the money or donate it to a charity of your choosing. It's a small way of saying thank you for doing a brilliant job. This can range from a recurring monthly payment to a one-off payment and more details will be given to you upon becoming a Volunteer.
Do Volunteers require training?
We offer all of our training courses to our Volunteers because we have a genuine belief in upskilling people where wanted and needed. This can include our CPD training events and our induction training if required. The role itself isn't a 'caring' or 'care assistant' role and does not require you to provide any professional care services (and therefore does not require you to handle any specific or protected data for our clients) but we still want to remain committed to upskilling you where wanted and needed.
What if a Volunteer wishes to apply for an open position with Horizons Homecare?
We will gladly assess your application in the same way we would do for somebody who isn't already a part of our family. Our standards for employing someone for a caring role or a coordinator role are different for those who have Volunteer roles with us.
A small piece of what our Volunteers do
Join our family
