Why Choose Us?
Explore the reasons why people choose us over others...
Competitors & un-regulated agencies
Horizons Homecare | Other providers |
|---|---|
Only use employed Carers | Don't always use employed staff |
Send the same carers to every visit | Don't send the same carers |
Carers arrive on time to every visit | Don't always arrive on time |
Carers stay for the full duration | Don't always stay for the full visit |
You stay in control of your care | They control the care package |
Family portal for loved ones | Not many have a family portal |
No extra charges on invoices | Peak rates, travel charges etc. |
A dedicated Coordinator | Speak to different people |
Locally accessible branch | No local accessible branch |
Our Mission Statement, Aims and Objectives...
Our Mission
Our mission is crystal clear: to elevate the lives of our clients and our dedicated employees, ensuring every individual cherishes life to its fullest, regardless of age or circumstance.
Our Aim
We aim to become a leader in domiciliary care services by creating completely tailored care plans and where possible, assisted by the clients and their families as we believe our clients are the professionals in their own requirements.
Our Objective
Our objectives are to gain the trust of our local communities, local professionals and local colleagues by providing the very highest standards of care. To create fun and engaging events for our clients on a regular basis and to build a culture around inclusion, acceptance and celebration of differences and create a real Horizons family. Our objectives are to strive for greatness, to continually seek for improvement and to listen and respond to feedback and utilise all criticism to become better.
Find the very best people
Give them an opportunity
Pay them well and recognise their hard work.
Same carers. Punctual, Professional...
Get the same reliable, punctual and professional carers
We promise that all of our clients will receive the same carers. We do this by providing our service users with their own care team which ensures we understand your needs on a personal level, and we train them specificly for your conditions (if required).
This continuity of care creates a personal bond between you and your care team which helps us spot the early signs of deterioration and notice any small changes in you or your conditions - allowing us to put early interventions in place to keep you independent in your own home. Put it simply, we become a second part of your family.
Family stay involved. Technology at its best...
Our family portal: A way for loved ones to stay involved
We understand that many of our clients have distant friends and relatives that want to be involved in their care. That's why we have a dedicated free family portal for our clients.
Our family portal allows our clients loved ones to see the information from the care visits which helps the family spend more time being family, rather than carer.
Award winning care, cheaper prices...
Take a look our some of our awards, reviews and testimonials
In 2025 we became a 'Top 20 Home Care Provider' via www.Homecare.co.uk
2025 Runner up in the Coastal Radio Local Business Awards
Highly rated on TrustPilot review website
Amazing Google review scores
Three simple steps to using Horizons Homecare
1. Get in touch with us
Have a no obligation, confidential, conversation with one of our care experts to discuss your needs. We will ask questions about you or your loved ones and hopefully we will book the next stage.
Get the information you need to make the best decision
Our downloadable enquiry brochure
Our downloadable care guide