Homecare.co.uk
10/10
“Horizons Homecare recently took over for my grandma and I am so happy they did. The difference in care to previous care is amazing. My grandma is much happier. The carers are lovely, they are punctual which creates a rel...”
Testimonials
Trusted by families across the North West
We pair real stories with verified reviews to build trust and transparency.
Friendly and professional!
“Every visit was a pleasure. When I first came out of hospital it was overwhelming, so my helper from Horizons was understanding and I felt we had known each other for years. Whatever I needed doing, she did it with a smile. My home is clean and sparkling. Also it was good to have someone to chat with. I would recommend Horizons Homecare.”
Margaret D
Client
I cannot believe the difference!
“Since changing to Horizons I cannot believe the difference in my mum. She is treated with great care and respect. The carers ensure my mum is clean all the time. They also clean the house and are on top of everything. My personal opinion of the care given is as though it was each carer's own family.”
Vicky G
Daughter of Client
She loves the staff!
“The staff at Horizons have been outstanding, they treat my Grandmother so well. We have seen a positive difference in the happiness of Grandma since Horizons took over, she loves the staff! It's amazing that she gets the same carers each day when they're supposed to be there. We as a family couldn't be more thankful for the service so far.”
Tyler G
Grandson of Client
Live Reviews
What Families Say About Us
Live reviews pulled directly from our verified review platforms.
Horizons Homecare is rated 5 out of 5 based on 26 reviews across Homecare.co.uk (10/10, 26 reviews).
Homecare.co.uk
10/10
“Excellent standard of care received, carers matched to father-in-law's personality and interests so made them feel more like friends than actual caregivers. Would highly recommend it if you want amazing and personable ca...”
Homecare.co.uk
10/10
“The staff are amazing with my friend, I have seen a huge improvement in them mentally, knowing what they have been through and how difficult it has been finding the right home care this has amazed me! It has eased my wor...”
Homecare.co.uk
10/10
“Very good communication and customer service, extremely happy with the quality of care received, the entire process was clear and I was kept updated from start to finish. Staff are also very friendly, knowledgable, and p...”
Homecare.co.uk
10/10
“From our initial call to starting our care Horizons couldn't have been more helpful. They made us feel safe and calm in one of our most difficult times. They have allowed me and my family to take quality time with our gr...”
Homecare.co.uk
10/10
“We started using horizons in may 2024 and really wish that we had used them earlier. Nan has had nothing but good words to say about her team and her experience, which is rare because she used to complain all the time ab...”
Homecare.co.uk
10/10
“They came to visit me and Mum to talk about how they could help. The problem was that we always had a care provider but we really wanted to move because we were really unhappy. The carers were so nice and gave us lots of...”
Homecare.co.uk
10/10
“If I could shout to the world about how caring and professional the Horizons team are I would. Mum and Dad have had problem after problem with both of their previous care companies and in all fairness we all thought movi...”
Homecare.co.uk
10/10
“Horizons Homecare recently took over for my grandma and I am so happy they did. The difference in care to previous care is amazing. My grandma is much happier. The carers are lovely, they are punctual which creates a rel...”
Homecare.co.uk
10/10
“Excellent standard of care received, carers matched to father-in-law's personality and interests so made them feel more like friends than actual caregivers. Would highly recommend it if you want amazing and personable ca...”
Homecare.co.uk
10/10
“The staff are amazing with my friend, I have seen a huge improvement in them mentally, knowing what they have been through and how difficult it has been finding the right home care this has amazed me! It has eased my wor...”
Homecare.co.uk
10/10
“Very good communication and customer service, extremely happy with the quality of care received, the entire process was clear and I was kept updated from start to finish. Staff are also very friendly, knowledgable, and p...”
Homecare.co.uk
10/10
“From our initial call to starting our care Horizons couldn't have been more helpful. They made us feel safe and calm in one of our most difficult times. They have allowed me and my family to take quality time with our gr...”
Homecare.co.uk
10/10
“We started using horizons in may 2024 and really wish that we had used them earlier. Nan has had nothing but good words to say about her team and her experience, which is rare because she used to complain all the time ab...”
Homecare.co.uk
10/10
“They came to visit me and Mum to talk about how they could help. The problem was that we always had a care provider but we really wanted to move because we were really unhappy. The carers were so nice and gave us lots of...”
Homecare.co.uk
10/10
“If I could shout to the world about how caring and professional the Horizons team are I would. Mum and Dad have had problem after problem with both of their previous care companies and in all fairness we all thought movi...”
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