Home care in Morecambe

The areas covered around Morecambe

Our Morecambe team covers all of Morecambe, Heysham, Middleton and Overton. From south to north, the team covers Sunderland, Overton, Middleton, Heysham, Sandylands, West End, Torrisholme, Morecambe, Bare, Hest Bank and Slyne, up to Bolton-le-Sands and Carnforth. Sunderland, Overton, Middleton, Heysham and Sandylands are in LA3. West End, Torrisholme, Morecambe and Bare are in LA4. Hest Bank and Slyne are in LA2. Bolton-le-Sands and Carnforth are in LA5. Home care in Heysham. Home care in Carnforth.

How care is arranged

We take a very gentle approach to starting a care package. A care package can be fast-tracked where availability allows and urgency requires it. Care usually starts in three steps.

• 1. A care assessment.
• 2. An introduction (sometimes called a meet and greet).
• 3. The care package starts.

The introduction

At the introduction, you and your family meet the team of carers before any care starts. It breaks the ice and helps people feel comfortable. We try to personality match the carers to the best of our abilities. The introduction also lets us see whether we have chosen the carers well.

When there are extra steps

However, sometimes there are extra steps. If you are moving from another care provider, we liaise with them. The old package ends properly and we take over with no gap in care. Sometimes urgency comes first and the client chooses not to have the introduction. Then the client's Care Manager or Care Coordinator attends the first visit, where availability and urgency allow.

Costs and funding

Visits start from £23 per visit. There is no extra charge for evenings, weekends, travel or complex care. We do not charge admin fees or care assessment fees. Lancashire County Council runs adult social care in Morecambe and the rest of the Lancaster district. It is the council we liaise with. Horizons Homecare is a recommended provider for NHS Continuing Healthcare at all our branches. Horizons Homecare accepts direct payments at all our branches. If you are a Horizons Homecare client, we can also signpost, advise or support you. Home care costs and funding in Lancashire.

The Lancaster team

Tracey Redwood is the Registered Manager of our Lancaster branch. Rowena Watson is the Admin & Scheduler at our Lancaster branch. Our carer training is the same across the company. Every carer completes a full week of in-house training with our training coordinator, covering the Care Certificate and essential clinical skills. Every carer completes immersive virtual reality dementia training through the Alzheimer's Research UK programme. New carers shadow senior carers until they are confident and competent. Managers and Training Coordinators then make unannounced mentoring visits until each carer is signed off to work alone. Training continues with monthly CPD sessions at all our branches. We aim for our induction training and CPD to be of the absolute best standard. Meet the whole team.

Living Well With Dementia at Home

Patricia, 81, Morecambe. Patricia is calmer and more settled, with fewer incidents of distress. Read Patricia's story.

How to contact the Lancaster team

Call our Lancaster office on 01524 881 211. Any of our office staff answer the phone. Our office at 44-48 North Road, Lancaster, LA1 1PA covers the whole of Lancaster and Morecambe, up to Carnforth. The office is open Monday to Friday, 9am to 5pm. You can visit the office any time during those hours. Our on-call line is free, 24 hours a day, every day. We can arrange a free care assessment, with no obligation.

Seaside care with local roots

Morecambe's stunning bay views and traditional seafront are part of what makes this a special place to live. Our carers help residents enjoy their surroundings safely, whether that means a supported walk along the promenade or help maintaining routines at home.

Responsive to a growing need

Morecambe has a significant retired population, and demand for quality home care continues to grow. We are committed to maintaining short travel times and consistent carer teams so that every client receives reliable, personal support.